{"xsrfToken":"c109e7ab7695495f7a5d43038d8065dff4531688_lout","branding":{"id":"4","key":"svd","name":"DIGITALDRINK Servicedesk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#215f96","headerLinkHoverBGColor":"#215f96","headerBadgeColor":"#215f96"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b1b6c999-b420-46ff-9bb3-40e7f84ee753/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMGYyNDkxYi02ZTM3LTRjZGEtYjFmNy0zNDhiNDdiODhhZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIxYjZjOTk5LWI0MjAtNDZmZi05YmIzLTQwZTdmODRlZTc1MyI6WyJyZWFkIl19LCJleHAiOjE3NDM0MTM3NTUsIm5iZiI6MTc0MzQxMzE1NX0.H8M7rHHtpxp0FDXSsZJFZv2ei4ud4gcLwvxvL51E_Jg&client=a0f2491b-6e37-4cda-b1f7-348b47b88ada&mode=fit","logoId":"b1b6c999-b420-46ff-9bb3-40e7f84ee753","isLogoAvailable":true,"helpCenterTitle":"Welcome to the DIGITALDRINK Service Desk","sharedPortalName":"DD Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen zum DIGITALDRINK Service Desk","sharedPortalName":"DD Service Desk","localeDisplayName":"German (Germany)"},"fr-FR":{"localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Welcome to the DIGITALDRINK Service Desk","sharedPortalName":"DD Service Desk","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#003050","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"svd","projectId":10026,"serviceDeskId":4,"name":"DIGITALDRINK Servicedesk","description":"<p>Willkommen Sie können aus den bereitgestellten Optionen eine Servicedesk Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"26","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10544,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[5],"key":""},{"id":"28","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10557,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","groups":[6,5],"key":""},{"id":"25","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10528,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[6,5],"key":""},{"id":"32","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10547,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[6,5],"key":""},{"id":"34","name":"Aufgabe","descriptionHtml":"","callToAction":"Aufgabe","introHtml":"","icon":10469,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[],"key":""},{"id":"30","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10553,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[],"key":""},{"id":"31","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10543,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""},{"id":"29","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10535,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"27","name":"Fragen zur Produkterprobung","descriptionHtml":"","callToAction":"Fragen zur Produkterprobung","introHtml":"<p>Erproben Sie unser Produkt und suchen Sie nach weiteren Informationen? Wählen Sie dies und wir beantworten Ihre Fragen gerne.</p>","icon":10549,"iconUrl":"https://digitaldrink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Hersteller"},{"id":6,"name":"Händler"}],"orderMapping":{"5":[32,25,26,28],"6":[32,25,28]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b98844df-9e6d-3f83-a0a1-de888e07b140","appLinkName":"System Confluence","appLinkUrl":"https://digitaldrink.atlassian.net/wiki","spaceKey":"SVD","spaceName":"Servicedesk","spaceUrl":"https://digitaldrink.atlassian.net/wiki/spaces/SVD","isServer":false},"labels":[],"projectKey":"SVD","serviceDeskId":4,"kbLinkDomainURLs":["https://digitaldrink.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SVD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMGYyNDkxYi02ZTM3LTRjZGEtYjFmNy0zNDhiNDdiODhhZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MTQzNTUsIm5iZiI6MTc0MzQxMzE1NX0.M5XZelYMsRGeSaqQ0ChNkmn4GeF0E6Dn7PxWx0YOYb8","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"a0f2491b-6e37-4cda-b1f7-348b47b88ada","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"e9ad7fd9-c7d4-47e5-abdc-58242a9b0b2b","name":"DD Plattform","description":"Anleitungen zu den Modulen der DIGITALDRINK Plattform.","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/e9ad7fd9-c7d4-47e5-abdc-58242a9b0b2b","lastUpdated":"1741013455851","createdAt":"1612877362564"},{"id":"e452da63-92f2-4962-9d41-1db13fe99749","name":"DD Business-Intelligence","description":"Anleitungen und Beschreibungen zum monatlichen Absatzdaten-Report inkl. Marktdaten.","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/e452da63-92f2-4962-9d41-1db13fe99749","lastUpdated":"1661254341792","createdAt":"1613491933017"},{"id":"b4161e66-c5d6-4d35-b258-12435e9d2656","name":"DD Middleware","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/b4161e66-c5d6-4d35-b258-12435e9d2656","lastUpdated":"1742890412157","createdAt":"1740990276580"},{"id":"ea9cfd38-9223-4043-b255-4d0998e21f92","name":"Schnittstellen","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/ea9cfd38-9223-4043-b255-4d0998e21f92","createdAt":"1671711837545"},{"id":"e324825a-0815-4cd1-bfb4-59bbe8899ffb","name":"VinX","description":"Anleitungen zum ERP-System der I-AG.","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/e324825a-0815-4cd1-bfb4-59bbe8899ffb","lastUpdated":"1661254102819","createdAt":"1610031839284"},{"id":"f8576073-7076-4776-85a2-9322fe48f1af","name":"Wegas","description":"Anleitungen zum ERP-System der Inteco.","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/f8576073-7076-4776-85a2-9322fe48f1af","createdAt":"1661254132226"},{"id":"cdabe01c-191d-4841-a571-eff631dbcf0e","name":"DrinkLine","description":"Anleitungen zum ERP-System von Storfinger.","categoryUrl":"https://digitaldrink.atlassian.net/servicedesk/customer/portal/4/topic/cdabe01c-191d-4841-a571-eff631dbcf0e","createdAt":"1661254197118"}]}},"kbPage":{"id":1215365121,"title":"Warengruppen","url":"https://digitaldrink.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1215365121","space":{"key":"SVD","name":"Servicedesk","id":1001553950},"serviceDeskIds":[4],"appLinkId":"b98844df-9e6d-3f83-a0a1-de888e07b140","idInString":"1215365121","projects":[{"projectId":10026,"serviceDeskId":4,"portalId":4}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=digitaldrink","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c109e7ab7695495f7a5d43038d8065dff4531688_lout","baseUrl":"https://digitaldrink.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://digitaldrink.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a0f2491b-6e37-4cda-b1f7-348b47b88ada","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"fa92b0c6df8242179e1856423ca9abda","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}